Reference

Your Privacy Policy at 1nbet

Your DANA, OVO, GoPay and QRIS records, device logs, and account verification details are handled under this Privacy Policy so you can open your account with clearer control.

DANA data contextOVO receipt checksGoPay wallet recordsQRIS payment logsCookie controls
1nbet Your Privacy Policy at 1nbet
CONTACT ROUTES

Three Routes for Privacy Help

Fast privacy help matters when a receipt name, login device, or verification file looks wrong.

Live chat Open live chat from the account page and choose privacy request. We check your username, recent login device, and last DANA, OVO, GoPay or QRIS reference before discussing account data.
WhatsApp support Message our WhatsApp team during 09:00-23:00 WIB if you need a correction to your name, phone number, or wallet receipt. We will never ask for your e-wallet password or one-time code.
Email request Send privacy questions by email when you need a written reply about cookies, account retention, or verification files. Use your registered email address so we can link the request to your account.
ACCOUNT CARE

Six Controls Around Your Account Data

Your Privacy Policy is only useful when the account tools match it. We tie each data action to a clear account step, from Profile > Verification to Settings > Security > Active…

Verification files

Profile > Verification is where identity and account-match files are handled. We use them to confirm your name against wallet receipts and to reduce account takeover risk before withdrawals are processed.

Cookie choices

Cookies keep your session active, remember language choice, and help us detect repeated failed logins. You can clear cookies in your browser, but you may need to sign in again after doing so.

Device sessions

Settings > Security > Active Sessions shows recent device access when available. If a phone or browser looks unfamiliar, contact us so we can close sessions and review related account activity.

Payment matching

Wallet records are used to match DANA, OVO, GoPay and QRIS payments to your account. We store reference numbers, receipt times, and status changes instead of your private e-wallet login details.

Game-session logs

When you open Mahjong Panda, Dota 2, Crash Games, or Live Football Odds, we may record session time, device type, and account status to resolve disputes and protect the account flow.

Retention checks

We keep data only for account operation, security checks, payment records, and legal handling where needed. If a record is no longer required, we remove or de-identify it through internal account processes.

Privacy Questions You May Ask

Use these answers when you want to know what happens to your personal data before you open an account or while your wallet is active. Each answer is about the Privacy Policy, not general lobby features, so you can decide what to share with us.

It covers the data you provide during account opening, Profile > Verification files, login records, device details, cookie data, wallet references, and support messages tied to your account. We use it for account operation and security checks.

No. We record payment references, receipt times, sender names where shown, and transaction status. Your e-wallet password and one-time code stay outside our system, and our support team will not ask for them.

Contact live chat, WhatsApp, or email from your registered contact. We verify your username, mobile number, and recent account activity before changing details such as name spelling, email address, or wallet reference.

Cookies help keep your login session active, remember language settings, and detect unusual access patterns. If you clear them in your browser, some account checks may repeat the next time you sign in.

You can ask us to review data deletion or de-identification. Some payment, security, and legal records may need to be kept for a period required by operational checks or applicable local requirements.

Access is limited to staff who need the files for account matching, payment checks, fraud prevention, or privacy request handling. We do not use verification files for public display or lobby promotion.

The policy explains how we handle your data when you use our account services. Access and eligibility depend on local law and are available only where local law permits, including when you travel.